Available Specials. Pre-Owned Vehicle Specials 1. Click here for more offer information 1 See dealer for details. Quick View 33 photos Save Compare. Quick View 29 photos Save Compare. Quick View 27 photos Save Compare. Quick View 28 photos Save Compare. Quick View 30 photos Save Compare. Pre-Owned Audi Q5 quattro 4dr 3. Quick View 6 photos Save Compare. Pre-Owned Audi Q3 quattro 4dr 2. Pre-Owned Audi Q3 2. Quick View 25 photos Save Compare.
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Can you please email me the email you received? I would like to personally address this, my name is Dan and I am the General Manager - dminner audinorthmiami. They called me but the car was already sold. They are trying to get a similar one. Thank you for taking the time to leave us a review! Great service and quick response time.
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Matt Elkadiri was fantastic. Thank you Tim for your kind words! Quick answer. They do have high dealer add-on fees. Awesome customer service.. Everything was great they even fixed the seat!!! I had a very good experience. I purchased the auto. The experience was great, the place is awesome. The stuff is polite and show a lot of respect for the client. Julien Mailet assisted me, he is awesome, very patience and cooperative, he knew everything about the car even though it wasn't an Audi - a true professional -.
I tested a car and got interested in another one so Julien allowed me to test drive also the second vehicle. He was very respectful and wasn't pushy at all. I was impressed that he speaks English, French and Spanish. Overall a great experience! Thank you Percy for the kind words! Alfonso III. My best experience buying a vehicle, I really recommend them, super nice customer service. I recently purchased a vehicle from Audi North Miami and was impressed with every aspect of thidealership.
They were courteous, helpful and very professional. My sales person, Blanca made this a truly great experience and I will recommend this dealership to my friends without reservation. Thank you for being our customer, and for your kind words for Blanca! Great experience, very prompt and polite. Not too pushy which made me actually want to by my car from them. Thank you Kesia for the kind words!
We are thrilled that you had a great experience! Friendly staff. Great service!!! Did Good. Great customer service! I did not buy from them but they were in touch with me several times. Great customer service.
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Thank you Exer for the kind words! Thank you Yvan for the kind words! The sales associate was attentive, responsive and offered additional options to what I was looking for. Thank you Laurenknyc for the kind words! Quick response, respected my request to communicate via text and provide information I asked. Rachel out to confirm options I was looking for, was told the car was equipped with the options I wanted. I made an appointment and went, the car did not have the reared options, a few others did, but none were at the dealership.
I had to tell them which cars had the option. They said they could get the car back, I agreed to come back I next get a call that the car I had interest in had been smoked in and I should consider another car. It just didn't feel right. I passed. Thank you for bringing this to my attention. I would like an opportunity to address your concerns and to earn your business, please contact me at I look forward to speaking with you.
Matt Elkadiri melkadiri audinorthmiami. They responded promptly, professionally and politely.
Pre-Owned Audi Q5 Miami FL
I would definitely recommend them. The dealership contacted me right away. I went in two days later and drove off with the vehicle. Excellent customer service. Thank you for your feedback about your experience. We take great pride in presenting our customers the car best possible condition. We thank you for your business and if there is anything we can do for you in the future to make your next visit even better please contact us.
Very helpful and professional. Thank you Canya! Very good. Was in and out, very professional. I was called by one of the internet specialist and I set up an appointment to test drive the car, I live almost an hour away.
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I was told to see a specific person who was going to attend to me the following day. I called the dealer the next morning before I went and that individual who was supposed to greet me did not work that day and neither did the specialist who called me. This is bad communication amongst themselves. Imagine what it's like when trying to purchase a car. No thank you. I understand that if I would have gone they would have attended me, but it's the principal.
I don't want to do business with a dealer who can't even communicate and set up such a simple task as a test drive. Hi Carlos, Thank you for your feedback about our lack of communication because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Dan Minner General Manager dminner audinorthmiami. They were very professional and contacted me quickly and have a beautiful car but I have decided to look for an Audi S5 instead. I requested a text with the information if the car had a sunroof.
Instead he called me at dinner time so I have not spoken to him but I did not request a call I clearly requested that they text me back. Hello Christian, I am sorry for the miscommunication. If there's anything I can do to make up for this, please contact me. I asked the salesman about the vehicle and made an offer. Areliz never even bothered to call me back. I put a review on Google and the owner says " Sorry we couldn't make a deal". Uhmm, you have to call back or communicate to negotiate. Completely unprofessional, the owner blows people off who place negative reviews with generalities and no real answer.
This is not service. If you're spending k and get this service, imagine after sale care. Avoid, avoid, avoid We thank you for your business and look forward forward to your next visit! Great deal great experience. Good customer service. Great experience. Well qualified, attentive and nice gentlemen assisted in the purchase of my car.
I highly recommend them. Fast response. Vey helpful. Bought from them. Fast and courteous. Explained my needs and criteria. Still is exploratory stage. Will be making decision soon. Contacted by two different sales reps. One said he was checking into the exact damage caused by the accident listed on this vehicle. Never heard back. The other salesman told me there was no accident reported on the vehicle even though it is clearly listed that there was an accident.
These guys are all over the place. Cost them a sale. Hello there, I am sorry to hear about our lack of communication and about the accident report information. We are not the original owner of this vehicle and as such not every bit of info is available to us, but if I can do anything for you in the future, please contact me. This was the best car buying experience ever. Salesman Ivan Alvarez was excellent as we were allowed to view the entire inventory, of one of the largest Audi dealerships in the world, with all questions answered and never the feel of being pushed.
Business Manager Jakob Guggenheim was able to get us financing on our new S5 and signed off in less than 15 minutes-got to be a record. Really wonderful people to work with. Thank you for your inquiry, Lem. We are thrilled to hear that Ivan and Jakob did a great job getting you into your new S5 so quickly! Hearing that means a lot to us! Excellent communication!! Went above and beyond to answer all questions. Very pleased. Very responsive almost immediately called me back! I was excited to find the vehicle I knew I wanted and just wanted to make the deal sight unseen and it seemed it was going to happen until a few red flags.
I hope that would later be countered into the final deal but I'm quite certain it was not once I saw the drawn up paperwork. So then I was told it was not actually certified anymore as advertised online and still is as I'm writing this review today? Moving forward at another dealership they still contacted me to offer to pay for half of the re certification!
I shouldn't be paying anything for a vehicle that is advertised as certified I am really disappointed only because I really wanted this vehicle as it was advertised.. Thank you for your feedback about your experience because that should not have happened.
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Dan Minner General Manager In the phone they said that they were willing to negotiate the price; once in the dealership they wouldn't budge from the advertised price. I pointed out all issues they told i should look at a different car and I see that they still have not mentioned the electrical problems in the car description to this day. Thank you for your feedback and we're sorry that we weren't able to meet your expectations about the vehicle. This was a pre-auctioned vehicle due to it's condition.
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